Squeebles Connect - Support

About This Support Section:

We've split this support section into several distinct parts, mirroring the different sections of the app. We are also in the process (October 2024) of putting together a series of video tutorials to help you get up and running with both our Squeebles Connect apps, so we'll be sure to add those when they're ready. If you can't find the answers you're looking for, you can e-mail us on info@keystagefun.co.uk

Support Videos:

Our YouTube Channel will continue to be updated with Squeebles Connect support videos throughout November and December 2024. The first of these, which covers setting up and managing custom spelling lists in our Squeebles Spelling Connect app, was launched on November 1st, with others to follow throughout the month. We'll update this page as they arrive and if you want to see a particular topic explained in more detail via a video, let us know!

Online Manual:

Note that the majority of the below links cover both Squeebles Connect apps, as they share a lot of similar logic and functionality (particularly in the parent / teacher zone). Where there is something that applies to one app only, we've noted that. The screenshots included were taken from a school account, so may differ slightly from what you see if you have a family or tutor account.

Getting Started:

• Downloading the Squeebles Connect apps
• Creating an account and purchasing a subscription
• Accessing the web versions

• The parent / teacher zone
• Creating and managing child accounts

• Viewing child stats and progress
• Homework / assignments
• Classes, groups and additional adult accounts
• Editing multiple records via the "Bulk Edit" menu
• Changing, editing or cancelling your subscription
  

• Creating spelling lists, adding words and recording custom audio
• Our pre-recorded spelling lists
• Using the app to learn languages other than English

• Spelling Connect
• Times Tables Connect

• Games, rewards and how to win all the Squeebles characters!

Privacy and Your Data:

• Information on what data we collect, how we store it and what we use it for

Note: throughout this support section, we use terminology that within the app, will change slightly depending on your account type (family, tutor or school). Most notably, children are referred to as children in a family account, students in a tutor account and pupils in a school account. For the sake of not having to keep clarifying this, we have picked "children" and stuck with it in the above articles. It may be that some screen shots taken from tutor or school accounts display the relevant alternative.